Refund policy

Due to the items being Made to Order all items are FINAL SALE.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You have 14 days from the delivery date of your order to submit a return request. Return requests must be approved by our customer service team.

After submitting your request, you will receive an email with detailed instructions to follow.

You can always contact us for any return question at Oliver@o-w-h.com.